top of page

Privacy Policy
&

Terms and Conditions

Effective Date: 7/10/2025
Esquare Express Transport Service

Esquare Express Transport Service ("Esquare Express", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, book our services, or communicate with us.

1. Information We Collect

When you use our site or services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, pickup and drop-off locations, date and time of service, payment details (e.g., last four digits of credit/debit card), and billing address.

  • Booking and Ride Details: Trip history, service preferences, and feedback/reviews.

  • Device & Usage Information: IP address, browser type, operating system, device identifiers, and pages visited on our website.

  • Location Information: With your consent, we may collect real-time location data via mobile device or app integration.

2. How We Use Your Information

We use your information to:

  • Confirm and process transportation bookings.

  • Communicate ride details and updates.

  • Provide customer support and service feedback opportunities.

  • Personalize your user experience.

  • Improve website functionality and our transportation services.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. We may share your data only in the following situations:

  • Service Providers: With trusted partners who help us deliver transportation services (e.g., drivers, payment processors).

  • Legal Requirements: To comply with subpoenas, court orders, or legal investigations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage users to protect their own passwords and account access.

5. Cookies and Tracking Technologies

We may use cookies and similar tools to enhance your website experience. You can disable cookies via your browser settings, but doing so may affect site functionality.

6. Your Rights and Choices

  •  Correction: You may request access to or correction of your personal data.

  • Opt-Out: You may unsubscribe from marketing emails at any time.

  • Data Deletion: Upon request, we will delete your personal data, unless retention is required by law.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns, please contact us at:
📧 Email: bookings@esquareelitetransport.com
📞 Phone: [insert contact number]
📍 Address: [insert business address]

Terms and Conditions

Effective Date: 7/10/2025
Esquare Express Transport Service

These Terms and Conditions ("Terms") govern your use of Esquare Express Transport Service’s website and transportation services. By accessing our site or booking a ride, you agree to these Terms.

1. Use of Services

  • You must be at least 18 years old to book or use our transportation services.

  • All information provided during booking must be accurate and current.

  • You agree not to use our services for any unlawful or prohibited purposes.

2. Bookings and Cancellations

  • Ride bookings are subject to availability.

  • Cancellation policies (including possible fees) will be disclosed during the booking process.

  • Late cancellations or no-shows may result in charges or service denial.

3. Payments

  • Payment is due at the time of service via credit/debit card or other approved methods.

  • You authorize us to charge your selected payment method for any fees related to the service you request.

  • All pricing is subject to applicable taxes and fees.

4. Limitation of Liability

Esquare Express is not liable for:

  • Delays caused by traffic, weather, or uncontrollable circumstances.

  • Loss, theft, or damage to personal belongings during transit.

  • Indirect or consequential damages from service use or unavailability.

5. Code of Conduct

  • Passengers must treat drivers and vehicles respectfully.

  • No smoking, violence, or illegal substances are permitted in the vehicle.

  • Esquare Express reserves the right to refuse service to any passenger who violates safety or conduct policies.

6. Intellectual Property

All website content (logos, text, graphics) is the property of Esquare Express and may not be copied, modified, or distributed without written permission.

7. Changes to Terms

We reserve the right to change these Terms at any time. Continued use of the site or services constitutes acceptance of updated Terms.

8. Governing Law

These Terms are governed by the laws of the state in which Esquare Express operates, without regard to conflict of law principles.

9. Contact Us

For questions about these Terms, contact:
📧 Email: bookings@esquareelitetransport.com
📞 Phone: 614-439-8888​

bottom of page